Reference

maha24 Privacy Policy for Your Account

Our Privacy Policy explains how maha24 handles the data connected with your account, device, wallet status and support requests.

Account dataWallet referencesDevice choicesPolicy requests

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How DANA and QRIS Data Fits

maha24 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data we receive when you create an account, complete phone verification, sign in, open a lobby page or ask support about a wallet status. Account details can include your phone number, sign-in records, device signals and security events. Payment references may show

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that a deposit or withdrawal request used DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; we do not need your wallet password to match a transaction. We use these records to identify your account, check payment status, prevent unauthorised access and answer a privacy
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request. Data may be retained for the period needed for security, dispute handling and legal duties. Access and eligibility depends on local law, so the data steps shown to you can differ by region. If you open maha24 from Jakarta or another Indonesian location, the current
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policy page remains the place to check applicable wording.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Questions Near Account Support

A clear contact path helps when you need to ask about stored data, correct an account detail or check a wallet reference. Start from the support link on maha24.

Account access Use the support link beside account access when your phone verification record looks wrong. We can identify the relevant sign-in details without asking for your DANA, OVO or GoPay password.

Wallet reference For a QRIS, bank transfer or virtual account question, share the payment reference and date rather than full wallet credentials. This helps us check the correct record while limiting extra data.

Privacy request Ask for a copy, correction or deletion assessment through the contact route on maha24.app. Tell us which account detail your request concerns so we can verify ownership first.

DATA PRACTICE

How maha24 Handles Your Data

Our handling steps follow the purpose of each account action rather than collecting unrelated details.

Account details

We use your phone number and verification result to connect you with the correct account. If a detail changes, contact support through maha24.app so we can confirm ownership before editing it.

Payment records

DANA, OVO, GoPay and QRIS references help us match a transaction to your account. Bank transfer and virtual account records may also be checked when a status question needs tracing.

Cookies

Cookies and similar device storage can retain sign-in choices, security signals and page preferences. Your browser settings let you remove or restrict them, although some account steps may then need repeating.

Device security

We may record device type, browser details, session timing and related security events to detect unusual account access. These signals support verification and are not a request for your device contents.

Retention

We keep account, security and transaction records only as long as needed for the stated purpose, dispute handling or legal duties. When a record is no longer needed, our retention process removes or separates it.

Your requests

You can ask who handles your data, request access or seek a correction through our support route. We may ask for account verification before sharing or changing records linked to you.

Privacy Policy Questions About maha24

These answers address the questions we expect you to ask before opening an account or contacting support about data. They focus on the Privacy Policy, local wallet references, device records and the account checks we use to protect your request. If your case is specific, use the contact route shown on maha24.app.

The maha24 Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps us connect an account with the correct person and reduce unauthorised access. It also lets us confirm ownership before responding to a data copy, correction or deletion request.

No. Our payment records are transaction references and status details, not your DANA, OVO, GoPay or QRIS password. Bank transfer and virtual account checks use the reference needed to locate the relevant account event.

Send a privacy request through the support route on maha24.app and identify the account detail involved. We may request phone verification or another account check before releasing records connected with you.

Yes. Tell us which account detail is inaccurate and provide the corrected wording through support. We review the request against your account record, then update eligible data or explain why a record must remain.

We retain device, security and payment references for the time needed for account protection, status checks, disputes or legal duties. Retention can vary by record type and local requirements, which depend on local law.

Yes, this Privacy Policy explains the handling connected with your Indonesia account and local wallet references. Access or eligibility depends on local law, and the wording shown on the current page applies to your request.

maha24 Privacy Policy for Your Account

Privacy Questions Near Account Support

How maha24 Handles Your Data

Account details

Payment records

Cookies

Device security

Retention

Your requests

Privacy Policy Questions About maha24

01 What does the maha24 Privacy Policy cover?

02 Why does maha24 need phone verification?

03 Does the Privacy Policy store my wallet password?

04 How can I request my data from maha24?

05 Can I ask maha24 to correct account data?

06 How long does maha24 keep device and payment data?

07 Does the Privacy Policy apply when I use maha24 in Indonesia?

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